Free Shipping $65 or more. $8 flat rate. Details

FAQ


SHIPPING DETAILS

Q: What is your shipping costs? If you live within the continental US, we offer free shipping on any order over $65. All other orders cost a flat fee of $8. Canadian Customers: Shipping is $49.99.

Q: How long will it take for my order to arrive? Our shipments are delivered via FedEx ground, averaging 3-5 business days.  Once they ship, you will be provided a tracking number to see your specific delivery estimate. 

COMPANY 

Q: When and where did the company start? The company was launched in Sydney, Australia in 2008

Q: How did it get started? Max Kater developed the range when her son Charlie developed allergies to most common household cleaning products

Q: Murchison-Whom? Where did you get the name for the company? The company is named for Max’s Father-in-Law, Dr. Roderick Murchison Hume Kater: a sustainable farmer and free-range beef producer

PRODUCTS

Q: What makes Murchison-Hume products different from other cleaners? Our surface cleaning products are highly effective, but more importantly, they are Marine Safe which means they have minimal impact on the environment after drain disposal.  In fact, our products rapidly bio-degrade into harmless by-products providing a “down drain benefit” and making them septic system safe. 

Q: What’s “Down-Drain Benefit”? Murchison-Hume is Green all the way down to the ground (and beyond). Our products rapidly bio-degrade into harmless by-products after drain disposal. 

Q: What’s in it? All of our surface cleaning products are composed of three main ingredients: Biodegradable Colloidal Cleaner, which contains surfactants derived from sugarcane (polysaccharides), Water and Fragrance.

Q: Is it safe for septic tanks? Yes. Our products do not contain bleach or chlorine, which would harm the beneficial bacteria system.

Q: What is different between Boys' Bathroom Cleaner and The Ladies Bathroom Cleaner? The featured icon on the label is the only difference between The Ladies and Boys Bathroom cleaner, allowing you to style your bathroom as you see fit. The product formulas and scent options are the same. 

Q: What surfaces can I use Counter Safe Surface Spray on? All of our Cleaning Products are safe for any surface not harmed by water.

Q: What types of floor can I use Effortless Floor Splash on? Any type! Marble, wood, terrazzo, & tile. Even leather (just don’t over-soak it). See above.

Q: Can I use Everyday Furniture Spritzer on wood as well as upholstered furniture? Of course! It’s the very first domestic-use product designed for upholstered AND hard surface furniture.

Q: What are the dimensions of our 17oz bottles? Height: 8" / Diameter: 3"

WHOLESALE

Q: Can I place a wholesale order? Yes! Click Contact Us or email Gerald directly at geraldc@murchison-hume.com to find out if you qualify for a wholesale account.

DISTRIBUTION

Q: Can I purchase Murchison-Hume products in Europe / The UK? We are working on getting a UK Distributor in the next year.  If you have any questions, please contact geraldc@murchison-hume.com