FAQ


Q: Murchison-Whom? Where did you get the name for the company?

A: The simple truth is: We stole it. Well, maybe borrowed is the more correct term (we did ask first). Murchison-Hume is taken from my Father-In-Law, Dr. Roderick Murchison-Hume Kater. We think it has just the right mix of style and old-school gravitas. Even better, the man himself is the embodiment of our company’s core values: practical, elegant, extremely durable and authentically eco-friendly. He is Our Reluctant Muse.

Q: What makes Murchison-Hume products different from other cleaners?

A: Our surface cleaning products are based on Colloidal Technology (the most eco-friendly technology used to clean oil spills in the ocean). They are highly effective, but more importantly, they are Marine Safe which means they have minimal impact on the environment once it goes down the drain. This is a safer, more responsible way to remove bacteria and reduce the spread of germs and that’s what makes our products superior in both safety and performance to most supermarket cleaners.

Q: What’s “Down-Drain Benefit”?

Murchison-Hume is Green all the way down to the ground (and beyond). Unlike most cleaning products, we boast significant Down-Drain benefit. Our products rapidly bio-degrade into harmless by-products after drain disposal, Something even many “Green” products cannot honestly claim. Our products contain absolutely none of the long list of potentially harmful chemical ingredients contained in many so-called “Eco-Friendly” cleaning products.

Q: What’s in it?

A: All of our surface cleaning products are composed of three main ingredients: Biodegradable Colloidal Cleaner, which contains surfactants derived from sugarcane (polysaccharides), Water and Fragrance.

Q: Is it safe for septic tanks?

A: Yes. Our products do not contain bleach or chlorine, which would harm the beneficial bacteria system.

Q: What is different between Boys' Bathroom Cleaner and The Ladies Bathroom Cleaner?

A: The label is the only difference between the two products, allowing you to style your bathroom as you see fit.  The product formulas and scent options are the same. 

Q: What surfaces can I use Counter Safe Surface Spray on?

A: All of our Cleaning Products are safe for any surface not harmed by water.

Q: What types of floor can I use Effortless Floor Splash on?

A: Any type! Marble, wood, terrazzo, & tile. Even leather (just don’t over-soak it). See above.

Q: Can I use Everyday Furniture Spritzer on wood as well as upholstered furniture?

A: Of course you can! It’s the very first domestic-use product designed for upholstered AND hard surface furniture.

Q: How long will it take for my order to arrive?

A: Our shipments are delivered via FedEx ground, averaging 3-5 business days.  Once they ship, you will be provided a tracking number to see your specific delivery estimate. 

Q: Can I purchase Murchison-Hume products in Europe / The UK?

A: We are working on getting a UK Distributor now and will be announcing a deal shortly. If you have any questions, please contact geraldc@murchison-hume.com

Q: Can I place a wholesale order?

A: Why, yes you can! Click Contact Us or email Gerald directly at geraldc@murchison-hume.com to find out if you qualify for a wholesale account.